Delivery & Refunds

Delivery Information

We partner with reliable suppliers to bring you high-quality products. Once your order is placed, it will be processed and shipped within 24 hours.

  • Estimated Delivery Time: Within 7 days (varies by destination) unless specified.
  • Tracking: You will receive a tracking number once your order is shipped
  • Customs & Duties: Some orders may be subject to customs duties or taxes, which are the responsibility of the customer

If you have any concerns about your order, please contact our support team at info@golondoner.com.

Refunds & Returns

We want you to love your purchase! If you’re not satisfied, here’s our return & refund policy:

  • Eligibility: Returns accepted within 14 days of delivery for defective or incorrect items
  • Refund Process: Approved refunds will be processed within 1 business day, if you change your mind after placing an order then contact us immediately to request the refund before the shipment being processed.
  • Non-Refundable Items: Certain items (e.g., personalized goods) are non-refundable. Contact us for details.
  • How to Request a Return: Contact us at returns@golondoner.com with your order details

If your item arrives damaged or incorrect, we’ll happily resolve the issue. Simply reach out to us, and we’ll make it right.

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